Privacy Policy
Your data security and privacy are paramount. This policy details how DeepWall transparently collects, handles, and safeguards your personal data.
1. Scope
• This Privacy Policy explains how DeepWall (“we”, “us”, Our”) collects, uses, discloses, and protects personal information when you visit or use https://deepwall.io and related services.
2. Information We Collect
• Information You Provide: account registration details (name, email), profile information, payment information (if applicable), and any User Content you upload.
• Automatically Collected Information: device and usage data (IP address, browser type, pages visited, timestamps), cookies and similar technologies, analytics data.
• Third-Party Information: information obtained from third-party services you connect or authenticate with (only with your consent).
3. How We Use Information
• To provide, maintain, and improve the Service.
• To operate your account, process transactions, and send transactional communications.
• To communicate updates, marketing (where permitted), and customer support.
• To analyze usage, detect fraud and security issues, and personalize the Service.
• To comply with legal obligations.
4. Legal Basis (for EU/EEA users)
• We process personal data where necessary to perform the contract, to comply with legal obligations, on the basis of legitimate interests (e.g., security, service improvement), or where you have given consent.
7. Third-Party Analytics and Advertising
• We may use third-party analytics providers (e.g., Google Analytics). These providers have their own privacy policies and may use cookies. We recommend reviewing their policies.
8. Security
• We implement reasonable technical and organizational measures to protect personal data. However, no internet transmission or storage is completely secure; we cannot guarantee absolute security.
9. Data Retention
• We retain personal data as necessary to fulfill the purposes described, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose.
10. Your Rights (where applicable)
• Access, correction, deletion, portability, restriction of processing, objection to processing, and to withdraw consent. To exercise rights, contact us at the address below. We may require verification of identity before fulfilling requests.
11. Children’s Privacy
• The Service is not intended for children under 13. We do not knowingly collect personal data from children under the age required by law. If we become aware we have collected such data, we will take steps to delete it.
12. International Transfers
• Data may be processed in countries other than your residence. We will take steps to ensure appropriate safeguards are in place.
13. Changes to This Policy
• We may update this Privacy Policy. If changes are material, we will provide notice. Continued use after changes constitutes acceptance.
14. Contact
• Questions, requests, or complaints: contact us at info@deepwall.io or via the Service’s support form.
15. Effective Date
• This policy is effective as of May 22, 2026.